Question 1

Are there any integrations with booking services (Booking, Airbnb, etc.)?

Accepted Answer

Yes, the app allows you to set up iCal integration with many booking services (Booking, Airbnb, Agoda, and others). Booked dates update automatically in both directions, reducing the risk of double bookings.This feature is available with the Business subscription.

Question 2

How can I add another person to my account for shared access?

Accepted Answer

Use the same login and password across all your devices to share access.In the future, we’ll add support for different roles and access levels.

Question 3

What is Premium access?

Accepted Answer

Full access to all app features with no limits.Premium features include:Client database — add a client once and reuse their details in other bookings.Expenses — record expenses, categorize them, and see your net profit in statistics.Notifications — get alerts about booking start/end dates and overdue payments.Export to Excel — download your data as a spreadsheet.Unpaid bookings on the calendar — see unpaid or no-prepayment bookings at a glance.Default rates — set a default daily/monthly price and prepayment amount for each property so you don’t have to enter them every time.Advanced statistics filters — choose any date range and payment types.Hide unused fields — remove fields you don’t need in the booking form.Message templates — create a message template once, and the app will insert the right booking details so you just copy and send it to the client.

Question 4

If I change my phone, will my subscription remain?

Accepted Answer

Your subscription is linked to your email and will be available on any device.

Question 5

The Telegram or WhatsApp link isn’t working.

Accepted Answer

Check the phone number format and make sure it’s correct in the booking.You can also try deleting and reinstalling the app.If everything is correct, then the number you entered is not registered in Telegram or WhatsApp.

Question 6

Is there a web version?

Accepted Answer

We’re excited to share early access to the web version of Rental Planner!Please note that the web version isn’t 100% ready yet, so you might run into some issues. We’re aware of them and will be gradually working to fix everything.The interface on the website is similar to the mobile app. All your data is synced between devices — if you add something on your phone, it will appear on the website, and vice versa (after refreshing the page or the app).To get access, simply open this link on your computer or laptop and log in with your email and password:https://realtor-manage-app.web.app/Your data will always stay in sync between the mobile app and the web version.

Question 7

What is the “Revenue for a period” statistic?

Accepted Answer

Revenue for a selected period is calculated based on specific dates, which you can see in the screen’s header.You can choose to calculate revenue by payment date (the date in the booking’s payment record) or by booking start date. You can select the filter using the button in the top right corner.Payment date:The app finds all payments within the selected period and sums them up. If a payment falls outside the period, it’s not included.Booking start date:The app finds all bookings with a start date within the selected period and sums all payments for those bookings. If the start date is outside the period, it’s not included.Note:If a booking’s start date is outside the selected period but the end date is inside it, the payment is still not included.The app does not split payments by individual rental days — it uses the full payment amounts. We don’t know how much the client paid for each specific day (for example, weekdays might be cheaper and weekends more expensive). This detailed breakdown is not available in the app.

Question 8

Can you add the ability to store photos and files in the app?

Accepted Answer

Storing data securely and reliably is expensive. We’ve already explored this option and know what needs to be done, but it will take time. For now, you can use links instead. For example, you can upload the necessary documents to cloud services like Yandex Disk, Google Drive, or similar, and add the link to your booking. We know this isn’t quite the same as keeping documents directly in the app, but building such a feature requires a lot of work from different sides to ensure your data is stored as safely as possible.

Question 9

What are links?

Accepted Answer

You can use them however you like — one option is to store links to your booking documents in the cloud. For example, you can upload the necessary files to services like Google Drive or similar, and then add the link to your booking. We know this isn’t the same as keeping documents directly in the app, but building such a feature requires a lot of work from different sides to ensure your data is stored as securely as possible.

Question 10

Can I set one price for weekdays and a different one for weekends/summer/winter?

Accepted Answer

This isn’t available yet, but we’ll add support for seasonal pricing in the future. For now, you can set a default price and prepayment amount.

Question 11

Is there any sales channel statistics?

Accepted Answer

Not yet, but we will. We’ll also implement a personal list with sales channels that you can manage and update to fit your rental business.

Question 12

What are meters?

Accepted Answer

With this feature, you can manage and generate utility payments — electricity, water, and more.

Question 13

How can I download the app?

Accepted Answer

The official application can be downloaded via Google Play and App Storehttps://play.google.com/store/apps/details?id=com.github.diaglyonok.realtor_manage_apphttps://apps.apple.com/app/apple-store/id1631552064?pt=126413170&ct=website&mt=8

Question 14

What should I do if I can’t find the answer to my question?

Accepted Answer

If you have any issues with payments or the app, just email us at info@dglfactor.tech — we’ll be happy to help you with anything.

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